Top 5 Features of Milk Order Management Software
The milk delivery business is not about selling and delivering milk but also about ensuring efficient and seamless order management and processing.
Milk order management software is a system that automates the entire order management process from order acceptance to order fulfilment. The order management process involves accepting, tracking, dispatching and fulfilling the order. The software reduces the chances of errors in order data entry and ensures on-time and accurate deliveries.
The features of milk order management that help dairy businesses streamline their order management process are:
Automated order management– The dairy milk management software automates the order management process. The admin panel allows business owners to accept or reject orders placed directly by customers. The order is tracked and auto-despatched for delivery. The drivers are auto-assigned for the delivery concerning their allotted route and delivery schedule.
Real-time order tracking- Order management software enables order tracking in real-time. The customers get live updates on the order being placed, accepted, despatched and delivered. Real-time order tracking enhances the customers’ experience and improves the retention rate of the business.
Route optimisation- Route optimisation is one of the crucial features of order management software that creates the shortest delivery path for making on-time and accurate deliveries. The feature reduces the driver’s turnaround time and fuel costs. On-time deliveries are considered to be one of the main factors to enhance the customer experience.
Inventory management- The software generates a precise report on inventory that includes the available inventory, required inventory and the extra inventory required to fulfil customers’ demands. These reports ensure that the business never runs out of stock or has extra stock. Dairy products are perishable and get spoiled in a short period of time. Having a precise inventory report prevents losses due to spoilage or unfulfilled demand.
Invoicing & payment- Dairy milk management software auto-generates the invoices and offers multiple payment integration options. The software provides customers with multiple payment options giving them the flexibility in making payments online or via cash. The software also auto-generates pending payment reminders that assure that customers pay their invoices on time.
The milk order management system automates and simplifies the ordering process and makes it efficient. The software allows business owners to focus on scaling up their dairy businesses and not worry about managing orders.